Facilities Ops Lead

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Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• We are looking for : Facilities Ops Lead

Location : Bayan Lepas, Penang

Ops Lead is responsible for implementing a comprehensive program (including both corrective and preventive activities) with a focus on continuous improvement and enhancing CPI / KPI deliverables with the application of Best Practices and wide range of engineering principles and practices to :

Facilities Operations

• Implement SOP, BKM, ODP, RFC and performance measures to ensure accuracy of work methods and reliability of systems.
• Drive comprehensive Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure or interruption, with continuous quality improvement practices.
• Lead Incident Post-mortem with comprehensive Root Cause Analysis, aided with FMEA and other established tools, and drive corrective and preventive action plans.
• Interface directly with clients to identify and analyze critical needs, define problems and develop specifications for solution process.
• Plan and execute reliability improvement projects focused on new technology development, evaluation, and application to both existing and emerging risks.
• Ensure all Ops-AIDE and Critical Environment (CEM) requirements are met.
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Risk Management
• Implement comprehensive risk assessment including occupational health and safety, fire safety and essential services and environmental.
• Implement risk mitigation plans or interim solutions and liaise with customer for alignment. Ensure Risk Register updated timely.
• Assist in the development of guidelines and strategies to protect health and safety of staff and others and protect client reputations.
• Implement disaster recovery and business continuity plans as established.
• Ensure escalation procedures are updated and appraised for effective and efficient reporting including advice to client, account teams,
• Procurement and Vendor Management
• Develop Scope of Work for reliability improvement projects, incorporating feasibility, cost and risk assessment, and engage Procurement for commercial due diligence.
• Lead site verifications, SoW clarification and technical assessment, and ensure process due diligence in accordance with established supplier engagement guidelines and commercial process.
• Initiate Purchase Order Requests, stakeholder approvals, ensuring timely billing or invoicing and closure.
• Facilitate contractor performance management programs in accordance to defined CPI / KPI deliverables.
• Profitability / Savings Initiatives :
• Implement initiatives and strategies for structural and sustainable cost savings and service improvement.
• Customer Service / Client Relationships :
• Evaluate service response time and analyze occupants’ service request trends and suggestions.
• Pro-actively develop and manage client or business unit relationships ensuring that the expected service levels are achieved.
• Lead by example and groom the team in achieving maximum client satisfaction level.
• Reporting :
• Ensure delivery of meaningful inputs across the functional in the development of monthly management reports.
• Ensure data integrity and accuracy of all information reported associated with Daily Shift Ops Report, Weekly MRM Report, Monthly Report, Risk Assessment, BAR, Maximo PM Closure and other imperative updates.
• Update the JLL dashboards and ensure that all reports and other relevant data is regularly updated.
• Leadership / Staff Management :
• Work closely with the JLL Management team to devise new and innovative methods of learning built around skill development, leadership and succession planning.
• Actively encourage an environment that supports teamwork, co-operation, inclusion and performance excellence.
• Coach for the team ensuring high staff morale, trust and work ethics.
• Minimum Bachelor’s degree in Mechanical / Electrical Engineering, with 3 - 5 years’ industrial experience in leading engineering initiatives. Semiconductor experience would be an added advantage.
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management are also required for this role.
• If you have an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) would be an added advantage.
• Location :
• On-site –Bayan Lepas, Malaysia
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