Responsibilities
- Perform outbound calls to notify customers of delinquent accounts regarding outstanding and overdue payment.
- Negotiate with customers to make workable repayment arrangements.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Responsible for keeping records of collection and status of accounts.
Job Requirements
Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
Experience in credit recovery will be an added advantage.
Excellent communication and negotiation skills.
Comfortable working with targets.
Able to communicate in Bahasa Malaysia & English.
Experienced in Microsoft Office applications including Excel, Word, and Outlook.
Able to work independently with minimal supervision.
Full‑Time and Contract‑basis position(s) available.
Able to work immediately.
Fresh Graduates are encouraged to apply (starting salary : RM3,000).
Benefits
Annual Medical Checkup (Leader and Above)Annual Medical Checkup (Staff work more than 1 year and aged above 30 years)Housing AllowanceEducation BenefitsMedical Life and Accident Insurance for all staffPosition Allowance (Instructor and Leader)Birth AllowanceLoyalty AwardCleaning and Good Attendance AwardTeam Entertainment AllowanceBereavement AllowanceField Visit AllowanceAccommodation Allowance (for Visit)#J-18808-Ljbffr