Key Account Manager

About Toll Group

At Toll, we do more than just logistics—we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge—big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Strategy & Capability

• Pro‑actively manage and develop relationships with your allocated portfolio of customers
• Actively identify and pursue new sales opportunities within allocated portfolio, including cross‑selling
• Develop and implement strategies and tactics to increase revenue flows from the allocated portfolio
• Develop and implement strategies and tactics to grow newly identified strategic clients for the country / region
• Conduct regular business reviews with clients to ensure agreed KPIs are met—monthly, quarterly, and annually
• Actively participate in rate negotiations and closely engage with network resources
• Co‑operate with the overall account owner (Global Leads) when required

Growth & Innovation

Operational Excellence

Maximising Profitability

Putting the Customer First

What Moves You?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity—to be curious, ask the right questions, and build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to make decisions quickly and with impact. Learn and grow with industry‑leading training alongside talented experts, feel empowered to take on diverse challenges and new responsibilities that move you, our customers, and our world further.

At Toll, everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit

You must be entitled to work in Malaysia and be prepared to undertake pre‑employment checks including a criminal history check and medical.

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