Account Admin Executive :
Authorities / Berkuasa :
Responsible for the planning, managing and running of all the finance activities & operations of the subsidiary branch (Assembly Industry). Assist for the daily local operations and internal office processes for our subsidiary branch.
Responsibilities / Tanggungjawab :
- Oversee accounting functions, including financial reporting, records, compliance with regulatory requirements, and all related activities.
- Assist in audits and ensure compliance with internal policies and external regulations.
- Manage and maintain relationships with stakeholders to ensure compliance and facilitate negotiations as needed.
- Assist headquarters with local operations & administrations, including employee relations, customer enquiries, and billing activities.
- Collaborate with cross-functional teams to support operational goals.
- Prepare and present financial and operational reports to senior management.
- Monitor and improve internal office processes for efficiency and effectiveness.
- To manage ad hoc task assigned by management from time to time
Customer Service Coordinator :
Authorities / Berkuasa :
Response to customer enquiry & ordering, monitor & arrangement of logistic matter, handling customer complaint and maintain good relationship with our customer and colleague.
Responsibilities / Tanggungjawab :
Provide outstanding customer service to improve customer satisfaction and relationshipPrepare Sales order (cash) and Delivery order (DO)Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customersHandle incoming phone calls related to; return material requests, product sample and order referrals, sales promotions and etcAlert customer on delivery and flow issues in advanceMaintain database of customer sales order and invoicing recordsAttend to customer enquiries, complaints and customer serviceMaintain proper and on time filingWell maintain CRM recordTo manage ad hoc task assigned by management from time to timeResponsibilities / Tanggungjawab :
Provide outstanding customer service to improve customer satisfaction and relationshipPrepare Sales order (cash) and Delivery order (DO)Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customersHandle incoming phone calls related to; return material requests, product sample and order referrals, sales promotions and etcAlert customer on delivery and flow issues in advanceCoordinate, analyze and improve customer service functions to meet Company goalsMaintain database of customer sales order and invoicing recordsAssist in sales & marketing activities and inventory control maintenanceAttend to customer enquiries, complaints and customer serviceMaintain proper and on time filingWell maintain CRM recordAnticipate in ISO activitiesTo manage ad hoc task assigned by management from time to time(Apply now at #J-18808-Ljbffr