Admin and Warehouse Assistant

Overview

Coordinate job scheduling for service engineers and technicians.

Prepare service reports, job sheets, and customer feedback documentation.

Assist in monitoring service progress and follow up with customers for job completion.

Handle service-related documentation such as warranty claims, service agreements, and billing coordination.

Maintain accurate records of service activities, customer history, and parts usage.

Provide administrative support for training, meetings, and departmental reporting.

Key Responsibilities

After-Sales Service Administration

• Coordinate job scheduling for service engineers and technicians.
• Prepare service reports, job sheets, and customer feedback documentation.
• Assist in monitoring service progress and follow up with customers for job completion.
• Handle service-related documentation such as warranty claims, service agreements, and billing coordination.
• Maintain accurate records of service activities, customer history, and parts usage.
• Provide administrative support for training, meetings, and departmental reporting.

Warehouse Administration

Requirements

Competencies

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