This job offer is not available in your country.

Underwriting & Governance, Specialist

AIA MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

1 day ago

Job description

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About The Role

Responsible in handling email management for medical underwriting and billing in an efficient and effective manner and contribute directly and indirectly to achieve the overall objectives of the Division KPI.
Governance, Compliance, Risk and Audit Management for the Department.

Roles and Responsibilities :

Handle and resolve enquiries related to medical underwriting and billing related matters in a timely and efficient manner.

Ensure all incoming and outgoing correspondences is properly track, prioritized, and responded to according to company policies, confidentiality standards, and within turn- around time.

Liaise with underwriting teams, intermediaries or clients to clarify / provide explanations on underwriting outcomes / requirement.

Liaise with clinics / hospitals on medical underwriting requirements.

Support Corporate Solutions Sales Team to visit and provide explanation to high-profile Corporate Solutions Sale clients' top-management / management staff on medical underwriting requirement

Escalation and complaint management with respective stakeholders.

Monitor enquiry trends to provide feedback and identify process improvement opportunity.

Participate, contribute ideas and perform user acceptance testing in project / process improvements initiatives to enhance operational effectiveness and efficiency.

Governance, Compliance, Risk and Audit Management :

Ensure compliance control and governance are in place.

Roll down regulatory / AIA guidelines requirements that impact operations.

Liaison, coordinate and consolidate feedback related to regulators / AIA guidelines to / from Compliance / Legal / CS / Auditor (internal / external) / Enterprise Risk Management for submission / documentation / implementation.

Prepare and maintain compliance / governance related manuals / guidelines.

Compile / submit compliance, regulatory and management reporting (internal / external).

Minimum Job Requirements :

Degree in related fields, preferably biomedical science or nursing

Minimum of 3 years of relevant working experience, preferably in medical underwriting within the insurance industry

Attention to details and strong problem-solving skills with the ability to identify and resolve issues effectively

Good interpersonal and communication skills

Proficient in Microsoft Excel and Microsoft Word at an intermediate level

Create a job alert for this search

Governance Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

Promoted

Manager, Property & Miscellaneous Underwriting (GEGM)

GREAT EASTERNKuala Lumpur, Kuala Lumpur, Malaysia

Assist in day-to-day operations of the Fire & Miscellaneous Underwriting with the objective of ensuring effective and efficient Underwriting process. Execute strategies for the business lines segmen...Show moreLast updated: 26 days ago

Promoted

Future Leaders

AIA Shared Services Sdn. Bhd.Cyberjaya, Selangor, Malaysia

Rotational Training : Participate in a structured 24-month rotational program, exposing to key functions within insurance operations, including underwriting, claims processing, and policy administra...Show moreLast updated: 1 day ago

Promoted

Senior Executive - Airside Services (Development - Airfield Management)

Malaysia Airports BerhadSepang, Selangor, Malaysia

Select how often (in days) to receive an alert : .Senior Executive - Airside Services (Development - Airfield Management). Conduct feasibility studies, negotiating lease agreements, and overseeing all...Show moreLast updated: 2 days ago

Promoted

Regional Lead, Member Engagement and Experience (MEE) - Europe

IFACKuala Selangor, Kuala Selangor, Malaysia

Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience. The Member Value Proposition (MVP) was created ...Show moreLast updated: 3 days ago

Promoted

Senior Executive, Commercial Lines Underwriting (Liability)

MSIG MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

Senior Executive, Commercial Lines Underwriting (Liability).Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Perform and support the operations and activities in ensuring the profitability...Show moreLast updated: 1 day ago

Promoted

Life / Medical Underwriter Specialist

AIA Shared Services Sdn. Bhd.Cyberjaya, Selangor, Malaysia

Accurately underwrite all products including medical underwriting by assessing the risks according to company guidelines and regulations. Maintains a high level of accuracy (Quality) and always seek...Show moreLast updated: 1 day ago

Promoted

Senior Underwriter

PERSOL APACKuala Lumpur, Kuala Lumpur, Malaysia

This opening will be based in Malaysia and individual is responsible for the development of new business for the company. Underwrite risks in adherence to the underwriting guidelines and authority o...Show moreLast updated: 1 day ago

Promoted

Division CFO, Trilogy (Remote) - $400,000 / year USD

TrilogyKuala Selangor, Kuala Selangor, Malaysia

Division CFO, Trilogy (Remote) - $400,000 / year USD.Trilogy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI-powered advice on this job and more exclusive features.This range is prov...Show moreLast updated: 1 day ago

Promoted

Merchant Risk and Underwriting Specialist

Razer Inc.Shah Alam, Selangor, Malaysia

Joining Razer will place you on a global mission to revolutionize the way the world games.As a Merchant Risk and Underwriting Specialist, you will play a crucial role in assessing and managing risk...Show moreLast updated: 27 days ago

Promoted

Senior IGA Consultant

Kloudynet TechnologiesKlang Municipal Council, Klang Municipal Council, Malaysia

Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 2 days ago

Promoted

Senior Product Manager - AI AdOps Copilot (REMOTE)

MonetizeMoreSeremban, Negeri Sembilan, Malaysia

MonetizeMore is a global leader in ad tech, providing solutions that help publishers maximize their ad revenue while maintaining transparency, user trust, and brand safety.We are committed to shapi...Show moreLast updated: 1 day ago

Promoted

Underwriter & Operational Lead, Warranty Service Programs

AIGKuala Lumpur, Kuala Lumpur, Malaysia

Underwriter & Operational Lead, Warranty Service Programs.Reporting to the Head of Warranty Service Programs (WSP) this role will take the lead in ensuring program pricing and administrative & oper...Show moreLast updated: 30+ days ago

Promoted

New Business Underwriting, Principal

AIA MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people’s lives, but to better the communities an...Show moreLast updated: 1 day ago

Promoted

E&C Risk Governance Lead

Oman ShellCyberjaya, Selangor, Malaysia

E&C Risk Governance Lead page is loaded## E&C Risk Governance Leadlocations : Cyberjaya-Wisma Shelltime type : Full timeposted on : Posted Todayjob requisition id : R Selangor, Malaysia • •Job Fa...Show moreLast updated: 4 days ago

Promoted

Manager, Ground Operations Training

Malaysia AirlinesSepang, Selangor, Malaysia

Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Show moreLast updated: 3 days ago

Promoted

Asia Portfolio Leader (APL), Industrial Specialties Division Packaging, Safety & Industrial Bus[...]

3MSeremban, Negeri Sembilan, Malaysia

The area portfolio leader for Asia ISD Packaging will be responsible for driving growth and profitability of the packaging tapes business in Asia through area product marketing leadership role.The ...Show moreLast updated: 3 days ago

Promoted

Senior Settlement Specialist

Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia

Direct message the job poster from Ant International.TA coordinator from Ant Group | First-class honors from University of Malaya | PIDM scholarship holder. Reconciliation of Funding Cost.Ensure the...Show moreLast updated: 30+ days ago

Promoted

Senior Manager, Group Underwriting COE

AIA Shared ServicesKuala Lumpur, Kuala Lumpur, Malaysia

We don't simply believe in being 'The Best'.We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' -...Show moreLast updated: 1 day ago