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Customer Service Executive (Australia Market - Required Malay Candidates Only)

Customer Service Executive (Australia Market - Required Malay Candidates Only)

Jobstreet MalaysiaSelangorMalaysia, Selangor, Malaysia
11 hours ago
Job description

Customer Service Executive (Australia Market - Required Malay Candidates Only)

Our parental company is situated in Australia, and we're in pathology field. It's a permanent employment that requires to serve our own Australian consumers. The position will be located at our Petaling Jaya office. Candidates with no Australia / EMEA market experience on their CV will not be considered. Hence, please indicate in your CV any job experience you have in Australia or the EMEA market.

JOB DESCRIPTION

  • Have experience working in call center for at least 3 years minimum.
  • Have exceptional attention to detail, accuracy, highly organized and the ability to follow established procedures.
  • Be comfortable taking responsibility for timely and thorough completion of their task.
  • Have a willingness to work within Australian Clinical Labs’ core values.
  • Understanding of medical terminology and work experience in a related position will be well regarded.

SKILLS AND EXPERIENCE

  • Candidates must possess at least Diploma in any field. Degree holders are welcome to apply.
  • Computer, typing and keyboard skills.
  • Willing to work on weekends, Public Holidays and shift hours.
  • Exceptional English Communication.
  • Must have experience working with Australian Clients.

    • LIST OF EMPLOYEE BENEFITS

  • Work location is based in Menara Axis (2min walk from Asia Jaya LRT station)
  • We provide various types of OT.
  • Entitled for various types of allowances for shift work.
  • Entitled for an attractive incentive.
  • Annual leave – 14 days.
  • Emergency leave – 3 days.
  • Sick leave – 14 days.
  • Hospitalisation leave – 60 days.
  • Maternity leave – 98 days.
  • Paternity leave – 7 days.
  • Compassionate leave – 3 days.
  • Carried forward leave – allowed 3 days.
  • Outpatient medical and specialist is cashless – yearly limit is MYR 600.
  • Entitled for dental and optical - yearly MYR 250.
  • Hospitalization and surgical is cashless – yearly limit is MYR 60,000.
  • Group term life coverage for MYR 60,000.
  • Entitled for EPF, Socso, EIS, PCB and HRDF.
  • Entitled for annual bonus and increment based on performance.
  • Funeral donation for immediate family members is MYR 100.
  • Overtime pay.
  • Yearly Performance bonus.

    • REQUIREMENTS

  • Command of English communication. Excellent communication skills to work with Australia.
  • Education : Diploma or Degree Applicants Only.

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    Customer Service Executive • SelangorMalaysia, Selangor, Malaysia