Bilingual Japanese & English Customer Service Representative

About the job Bilingual Japanese & English Customer Service Representative

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

RM None - 8,500.00 (Malaysian Ringgit)

Who are we? Our client is a business process outsourcing company that offers amazing career opportunities and benefits to everyone across the globe in 29 countries, speak 60+ languages, and employ over 55,000 people worldwide!

Job Descriptions :

• Handle pre and post reservation inquiries by phone, e-mail and fax
• Handle customer requests by phone and e-mail
• Modify, change and / or cancel existing reservations
• Make outbound calls to hotels / guests to arrangement special requests
• Act as liaison between guest and hotel to resolve complaints
• Manage relationships with hotels by providing high levels of customer service and account management support.

Job Requirements :

Working Hours : 5 working days rotational shift (Mon-Sun) | 8am - 10pm (9 hours / day)

Remuneration : Total package up to MYR 8,500

Consultant in Charge : Angel Chok | |

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