F&B Captain

Overview

F&B Captain at Hotel De'La Ferns, Cameron Highlands

Were you the natural leader among your friends, always orchestrating gatherings and ensuring everyone had a memorable time? Hotel De'La Ferns in Cameron Highlands is seeking an F&B Captain who can bring that same level of leadership and finesse to our dining experiences. Join us and lead a team in creating moments of culinary delight!

Company Overview :

Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.

Responsibilities

• Service Coordination : Supervise and coordinate the activities of the F&B team during service hours. Ensure seamless and efficient service to meet and exceed guest expectations.
• Guest Interaction : Interact with guests to understand their preferences and provide recommendations. Address any guest concerns or special requests promptly and professionally. Have a comprehensive understanding of the menu offerings and be able to guide both guests and staff.
• Staff Training and Development : Conduct training sessions to enhance the skills and knowledge of F&B staff. Provide ongoing coaching and performance feedback to the team.
• Banquet and Event Management : Oversee the setup and service for banquets and special events hosted at the hotel. Ensure all aspects of the event run smoothly, from food service to guest satisfaction.
• Inventory Management : Monitor and manage inventory levels for F&B supplies and amenities. Coordinate with relevant departments to restock supplies as needed.

What You Will Need to Succeed in This Role

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