Regional Credit & Collections Manager

About the Job : We are seeking an experienced professional to lead credit management and collection activities, ensuring healthy cash flow and minimizing financial risk. This role is responsible for credit evaluation, customer engagement, order release, reporting, and driving continuous improvements in credit control processes. Roles and Responsibilities

Credit & Collection Management Develop and implement collection strategies to achieve Days Sales Outstanding targets. Prepare annual and periodic forecasts for receivables and collections. Conduct credit appraisals and set customer credit limits in line with policy. Partner with commercial and sales teams to address credit and collection matters. Build and maintain strong customer relationships through regular engagement and visits. Manage overdue accounts, negotiate repayment plans, and ensure timely collections. Review and resolve customer deductions, disputes, and reconciliation gaps. Utilize order release controls for overdue accounts when required. Provide timely responses to internal and external credit-related inquiries. Reporting & Analysis Monitor receivables, aging, and potential bad debt exposure; propose proactive actions. Deliver monthly updates and analysis to senior leadership. Prepare regular MIS reports covering receivables, bad debt movement, and related metrics. Ensure accurate month-end closing, entries, and reconciliations. Support audits and ensure compliance with internal controls. Governance & Compliance Ensure compliance with company policies and credit procedures. Support legal action against defaulting customers when required. Maintain accurate documentation and records for credit, rebates, and related transactions. Projects & Continuous Improvement Lead process improvements in credit control and collection practices. Benchmark and implement best practices to strengthen credit management capability. Requirements and Qualifications

MBA in Finance, or Bachelor’s degree in Finance / Accounting (professional certifications such as CPA, ACCA, CIMA, ICAEW are an advantage). Minimum 8 years of relevant experience in credit and collection management, including customer-facing responsibilities. Strong skills in Excel, Google Sheets, and presentation tools. Excellent communication skills, with the ability to collaborate effectively with internal teams and customers. Strong analytical and problem-solving abilities; able to work under pressure and meet deadlines. Ability to work independently, take ownership, and drive initiatives to completion.

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