(native Japanese) Customer Support Consultant, emails / chats (Remote)

(native Japanese) Customer Support Consultant, emails / chats (Remote)

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do :

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role :

Will be a great plus :

Benefits and Perks :

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and operate 8 hubs worldwide. We treat our team like our clients, offering unlimited care and a positive experience. We welcome people with diverse backgrounds and experiences. Send your CV in English, highlighting your outstanding skills!

Visit our website : DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by characteristics such as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic prohibited by law in employment opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

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