Program Administrator / Senior

Purpose Statement

Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

Key Job Accountabilities

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT.
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education / Experience Qualifications

Other Qualifications

Physical Requirements

Travel Requirements

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

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