This job offer is not available in your country.

Customer Service Officer

SedgwickKuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Sedgwick Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join Sedgwick as a Customer Service Officer in our Kuala Lumpur Call Centre. You will support customers across Malaysia and, on occasion, other regions, providing service that helps people when they need it most. Sedgwick is an Equal Opportunity Employer.

Responsibilities

Emergency Assistance : Handle a full spectrum of inbound and outbound calls for Emergency Roadside Assistance and Emergency Home Assistance across Malaysia.
Travel Claims : Manage inbound calls for Travel Claims inquiries.
Mobile Claims : Assist customers from Singapore and Hong Kong with Mobile Claims.
Customer Support : Address customer inquiries and feedback regarding our services.
Insurance Claims : Provide motor insurance claim support in line with guidelines.
Administrative Tasks : Complete call logs and update our operating system.
Flexibility : Commit to a rotational shift schedule.
Additional Duties : Occasionally take on other ad-hoc tasks as assigned.

Qualifications & Skills

Proficiency in computer skills, including Microsoft Office.

Strong time management abilities.

Excellent communication skills, both oral and written.

Ability to communicate in Mandarin to assist Chinese-speaking customers; proficiency in other dialects is a plus.

Willingness to work on a rotating shift schedule.

What We Offer

A supportive and inclusive work environment.

Opportunities for professional growth and development.

Comprehensive benefits for your well-being.

Additional Details

Please note : This position requires working in shifts.

Sedgwick is an Equal Opportunity Employer.

Seniority level : Entry level

Employment type : Full-time

Job function : Other

Industries : Insurance

#J-18808-Ljbffr

Create a job alert for this search

Customer Service Officer • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

Customer Service Officer

moomooKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Responsible for local and overseas customers / clients, where the work languages used are English, Malay and Chinese.Respond to customer / client inquiries and provide comprehensive support via various...Show moreLast updated: 30+ days ago

Promoted

Customer Service Officer - Inbound Call Center

Allianz MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

Customer Service Officer - Inbound Call Center.Customer Service Officer - Inbound Call Center.Customer Service Officer - Inbound Call Center. Be among the first 25 applicants.Customer Service Office...Show moreLast updated: 30+ days ago

Customer Care Officer / App support

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care to join our team. Our teams are collaborative, vibrant a...Show moreLast updated: 28 days ago

Customer Service & Order Scheduler Officer

PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are looking for a full-time Customer Service and Order Scheduler based in Malaysia, who will be the heart and soul of PRISM+ for our customers. As a high-growth electronics company, we seek a can...Show moreLast updated: 30+ days ago

Customer Service Executive (Permanent)

PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a cand...Show moreLast updated: 30+ days ago

Officer, Customer Service (ELM)

Sime Darby Property BerhadShah Alam, Selangor, MY

Quick Apply

To provide customer service work for the unit assigned.Performs customer services related works and office support activities. Duties includes handing over of keys process, answering phone calls, up...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive

ImerysKuala Lumpur, Kuala Lumpur, Malaysia

Imerys Kuala Lumpur, Malaysia is hiring a Customer Service Executive.The role reports to the Customer Service Manager of SEA and focuses on delivering high levels of customer satisfaction, managing...Show moreLast updated: 30+ days ago

Promoted

Customer Service Specialist

Zurich 56 Company LtdKuala Lumpur, Malaysia

Job Summary Act as a liaison, provide product / services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent ser...Show moreLast updated: 6 days ago

Promoted

Customer Service Officer (Nationwide)

AFFIN GroupKuala Lumpur, Kuala Lumpur, Malaysia

Customer Service Officer (Nationwide).Create your future with Affin! You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work.T...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive (Ipoh Branch)

Zurich InsuranceKuala Lumpur, Kuala Lumpur, Malaysia

Customer Service Executive (Ipoh Branch).Act as a liaison, provide product / services information and resolve any emerging problems that our customers might face with accuracy and efficiency.The targ...Show moreLast updated: 30+ days ago

Promoted

Customer Service (Call Centre & Cross-selling)

Alliance Bank Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia

Customer Service (Call Centre & Cross-selling).Customer Service (Call Centre & Cross-selling).It's a Customer Service Support where the job is required to work in. The job is mainly required to serv...Show moreLast updated: 30+ days ago

Promoted

Customer Support Officer

AirbusKuala Lumpur, Kuala Lumpur, Malaysia

Airbus Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irres...Show moreLast updated: 30+ days ago

Sales Support Officer (PJ)

Sinergia Talents Sdn BhdPetaling Jaya, Selangor, Malaysia

Quick Apply

Call customers / Attending any calls.To liaise with auto finance sales on new loan submissions.To key in customer information and create application within. Obtain further information for incomplete...Show moreLast updated: 12 days ago

Customer Sales Officer

Ria Money Transfer (Dandelion)Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Customer On-Boarding Specialist.Customer On-Boarding Specialist main role is to assist RIA CICO merchants to register new users for the RIA mobile app and to assist merchants to generate assisted r...Show moreLast updated: 30+ days ago

Promoted

BPO Call Centre - Customer Service Representative

Two95 International Inc.Kuala Lumpur, Kuala Lumpur, Malaysia

Customer service representative.Bilingual candidates in Mandarin & English will be given priority.To attend to customer's billing & utilities related queries and requests.With at least 1-year of ex...Show moreLast updated: 27 days ago

Promoted

Customer Servicing Executive

Prudential Hong Kong LimitedKuala Lumpur, Kuala Lumpur, Malaysia

Customer Servicing Executive page is loaded## Customer Servicing Executivelocations : Kuala Lumpur (Group Head Office)time type : Full timeposted on : Posted Todaytime left to apply : End Date : ...Show moreLast updated: 30+ days ago

Customer Service Representative (k)

Two95 International Inc.Subang Jaya, Selangor, MY

Quick Apply

SUNWAY MENTARI(NEAR KTM SETIA JAYA,SELANGOR).Dealing with Customer Face to Face.Lead and guide team to achieve target.Minimum SPM Level / Fresh Graduates from any field. MONTHLY PAID - RM2,400 - RM3...Show moreLast updated: 8 days ago

Customer Service Lead

PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are seeking a full-time Customer Service Lead based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candida...Show moreLast updated: 30+ days ago