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Function Lead, HR Shared Services

AverisKuala Lumpur, Kuala Lumpur, Malaysia

28 days ago

Job description

As the HR Shared Services Function Lead , you will oversee end-to-end HR services including payroll & employee data management , ensuring a seamless employee experience across regions.

Beyond managing day-to-day operations, you will also play a key role in process optimization, system transformation, and driving continuous improvement initiatives .

This is a leadership role where you will lead a team, manage key stakeholders, and ensure HR shared services continues to be a trusted and value-adding partner to the business.

Key Responsibilities

Lead and manage end-to-end HR operations and payroll processing across multiple regions
Drive compliance and data integrity across all employee lifecycle activities
Collaborate with internal and external stakeholders to resolve escalations, align processes, and manage vendor relationships
Champion process improvements, automation, and system enhancements (e.g., SAP, Workday)
Ensure team performance and service delivery excellence across functions
Support transformation or implementation projects (HRIS / payroll) in alignment with business goals

Ideal Candidate Profile

Minimum 8 years’ experience in HR / HR shared services, with strong hands-on experience in payroll and employee lifecycle management

Proven track record in leading regional payroll and HR operations teams

Experience with HR systems like SAP, Workday, or other major HRIS platforms

Strong project management skills and involvement in process improvement / HR transformation initiatives

Effective people manager, stakeholder communicator, and problem solver

Detail-oriented with strong compliance and data governance mindset

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Outsourcing and Offshoring Consulting

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