Solutions Analyst (Malaysia)

The Solution Analyst is responsible for designing and delivering web application solutions that align with user and business needs. This role combines business analysis with a strong technical foundation in relational database design and solution architecture.  The Solution Analyst ensures that the application design not only supports workflows and business processes but is also technically robust and scalable.

Responsibilities

• Study and analyze user and business requirements to develop end-to-end logical designs for web applications.
• Write user stories, workflows, and process flows to clearly define the solution's functionality and usability.
• Create and maintain Entity-Relationship Diagrams (ERD) and relational database designs for optimal data management and integration.
• Design SQL databases, including schema definition, normalization, and optimization for performance.
• Develop wireframes / mockups to illustrate the intended user interface and interactions.
• Collaborate closely with software engineers, quality assurance testers, and operations teams to refine and implement the design, ensuring alignment with requirements.
• Provide guidance and recommendations for improving existing systems to enhance user experience and operational efficiency.
• Think holistically about the solution, integrating technical design, user experience, and business goals.

Qualifications