About the role
The Alpha Clinic, a leading provider of natural and alternative medicine therapies, is seeking a dedicated Clinic Assistant to join our team in Kuala Lumpur. This full-time position is an integral part of our operations, supporting our patients and ensuring the smooth running of our clinic.
What you'll be doing
- Greeting and welcoming patients to the clinic, providing a friendly and professional service
- Scheduling and coordinating patient appointments, managing the clinic's booking system
- Preparing treatment rooms and ensuring they are clean, organised and well-stocked
- Assisting practitioners with patient consultations and treatments as needed
- Maintaining accurate patient records and medical documentation
- Handling administrative tasks such as invoicing, inventory management and ordering supplies
- Providing exceptional customer service and acting as the first point of contact for patients
What we\'re looking for
Previous experience in a customer service or healthcare administration roleMust have experience in being a clinic assistant or medical assistantHave a degree, diploma or certificate in nursing will be additional bonusStrong interpersonal and communication skills, with the ability to interact with patients in a warm and empathetic mannerExcellent organisational and time management skills, with the ability to multitask and prioritise effectivelyBasic understanding of natural and alternative medicine therapiesProficiency in Microsoft Office suite and familiarity with medical software and databasesA friendly, professional and reliable attitude, with a genuine passion for delivering high-quality patient careWhat we offer
At The Alpha Clinic, we value our employees and strive to create a supportive, nurturing work environment.
About us
The Alpha Clinic is a leading provider of natural and alternative medicine therapies in Kuala Lumpur. We are committed to helping our patients achieve optimal health and wellbeing through holistic, evidence-based treatments. Our team of dedicated practitioners and support staff work together to deliver personalised care and exceptional customer service.
If you\'re passionate about natural health and wellness, and you\'re ready to join a dynamic and caring team, we\'d love to hear from you. Apply now to become our next Clinic Assistant!
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