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Payment Verification Specialist (Anti-Fraud team)

Payment Verification Specialist (Anti-Fraud team)

DUOTECH PTE.LTD.Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Human Resources Professional | Diverse Sector Hiring

The Role :

We are establishing a brand-new " Withdrawal Risk Control Review Team ", dedicated to ensuring the security of client funds and conducting risk assessments before withdrawals are processed. This team will serve as the gatekeeper on the front line of the platform’s fund flow, ensuring the authenticity, safety, and compliance of client withdrawals. As a professional team with expertise in payment risk control and identifying problematic clients, we support the group’s objectives in anti-money laundering, anti-fraud, and fund security.

We are looking for detail-oriented, logical thinkers with a background in financial payments or risk control. If you’re also skilled in Excel, reconciliation, and are highly responsible, you are welcome to join this core team that’s about to take off!

Job Responsibilities :

  • Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.
  • Identify potential suspicious activities such as money laundering, fraud, arbitrage, etc., and perform EDD (Enhanced Due Diligence) when necessary.
  • Independently assess cases and provide handling recommendations based on the company’s risk control review procedures.
  • Organize withdrawal review data, assist with reconciliation, tracking, and issue analysis.
  • Prepare case summaries or analysis reports and communicate with the team or supervisors.
  • Work closely with front-end sales, customer service, and risk control teams to ensure rapid processing of risk-related cases.
  • Participate in a rotating shift system (morning / evening / night shifts) to ensure 24 / 7 uninterrupted review operations.

Requirements / Qualifications :

  • Prior involvement in payment processing, fund flow review, or risk control, with strong skills in identifying and judging high-risk scenarios.
  • Proficient in Excel, able to handle daily reconciliation, case tracking, and data analysis.
  • Familiar with PowerPoint, capable of assisting in preparing case analyses and reports for management.
  • Experience working with sales, customer service, and risk control teams.
  • Must be fluent in both spoken and written English.
  • More than 3 years of working experience in Contracts for Difference (CFD) or related industries.
  • In-depth understanding of anti-money laundering laws and payment application.
  • Experience in customer document review and verification.
  • Proficient in using related tools, such as LexisNexis, SumSub, Ethoca.
  • What to expect :

  • Career Growth - Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.
  • Competitive Salary - The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.
  • Positive Working Environment - We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to.
  • Work-life balance - we value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment.
  • Company Perks :

  • Night Differential Pay
  • Weekend Allowance for full Saturday or Sunday shifts
  • Career Advancement with regional exposure
  • Inclusive Work Culture that values teamwork and respect
  • Fun Perks : Team buildings, birthday treats, free snacks & drinks
  • Why Join Us?

    At our company, we believe in fostering a true sense of teamwork. We value collaboration, initiative, and a strong work ethic. If you're seeking a structured, supportive environment where you can grow and make a meaningful impact, this is the perfect opportunity for you.

    Ready to take the next step? Click the „ Apply Now „ button and let’s connect! Alternatively, feel free to reach out to me directly or refer someone you think would be a great fit by sending me an email at .

    We look forward to welcoming you aboard!

    Referrals increase your chances of interviewing at DUOTECH PTE.LTD. by 2x

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Customer Service

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    Payment Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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