Client Services Representative

Client Services Representative (Fluent in Korean) – Kuala Lumpur, Malaysia

Position Overview

Dominion Capital Strategies is seeking a highly professional and client-focused Client Services Representative to join our Kuala Lumpur office. This position is integral to the firm's continued growth in the Korean market and will serve as a primary point of contact for Korean-speaking clients and distribution partners. The successful candidate will demonstrate excellence in client relationship management, onboarding support, and simultaneous translation, ensuring that Korean clients receive the highest standard of service in line with the firm's global reputation.

Key Responsibilities

• Provide ongoing client servicing with a focus on responsiveness, professionalism, and issue resolution.
• Deliver simultaneous translation services during Korean-market webinars, presentations, and meetings to ensure clarity and engagement.
• Maintain consistent and proactive communication with clients and distribution partners, fostering strong long-term relationships.
• Collaborate with internal teams to ensure client requirements and market-specific considerations are addressed effectively.
• From time to time asseist with client onboarding processes.

Qualifications & Experience

What Success Looks Like