Junior Customer Service Executive - Manufacturing

COMPANY OVERVIEW

A Multinational company based in Petaling Jaya is seeking for a Junior Customer Service executive to join our client dynamic team. This role offers a unique opportunity to work closely with international teams and play a key part in supporting customer service operations. The ideal candidate will be a proactive team player with a commercial mindset, eager to learn and thrive in a fast-paced, multicultural environment.

JOB RESPONSIBILITIES

• Manage and respond to customer inquiries, ensuring timely and effective support.
• Prepare quotations in collaboration with European offices and follow up on purchase orders and logistics coordination.
• Assist in sourcing spare parts, negotiating with suppliers, and preparing cost estimates when required.
• Build and maintain strong relationships with customers and suppliers to ensure smooth communication and service delivery.
• Collaborate closely with the engineering team to enhance overall team performance and project outcomes.
• Provide support to senior team members on various ad-hoc tasks and administrative matters.

JOB REQUIREMENTS

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