Specialist, Meeting Compliance & Disclosure

Specialist, Meeting Compliance & Disclosure

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The Global Meeting Compliance & Disclosure Specialist is responsible for supporting the global meeting and congress process including meeting compliance audit that are in line with all company’s policies and guidelines related to meetings and congresses. This role reports under the Cards, Meeting & Expense function, reporting to the Global Meeting Compliance & Disclosure Manager who is part of the Business Process Excellence Area of Practice under the Global Business Solutions.

Job Description And Responsibilities

• Support the meeting compliance audits for these categories
• Meeting Execution,
• ITOV (Transfer of Value) Accuracy,
• Post Meeting Compliance and
• Meeting Closure.
• Work closely with business units / markets departments, Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence in support of the global meeting and congress audit process
• Communicate to the business units and Meeting Planning Agency (MPA) on compliance audit results
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress-related SOPs and relevant policies
• Handle inquiries as needed
• Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers
• Assist management to facilitate continuous process improvement, lead and support lean initiatives and maintain integrity of systems
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested
• Assist in conducting training to educate local markets
• Effectively manage and prioritize workload efficiently and accurately
• Timely resolve customer queries while maintaining a positive customer service culture

Qualifications

Education

Skills Required

Preferred

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