Part Time Sales Advisor (Gateway, KLIA2)

WHAT YOU’LL DO

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with the team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well‑stocked, organized, and inviting.
• Support opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

Experience

Experience in customer service within fashion, retail, or similar fields.

Qualities

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

Assessment & application

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills‑based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact . Choosing an alternative will not impact on your application.

For more information on how we process your personal data, please see our Privacy Notice.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application.

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