Client Service Manager – Malaysia

Overview

Job no :

Work type : Permanent Full Time

Location : Malaysia

Department : Sales

Responsibilities

• Looking for highly motivated and experienced individuals to join us as Client Service Manager
• Identifying and understanding issues, problems, and opportunities; proposing solution to address customers challenges and taking action based on sound analysis and judgment
• Develops and oversees the development of custom solutions to address the needs of accounts, effectively presents the solution and negotiates compensation ensuring a positive outcome for all parties.
• Coordinates communications between product and service team members and account managers; is accountable for overseeing deliverables and managing timelines
• Monitors accounts’ performance and works to ensure deliverables are fulfilled in a timely manner; ensure renewals are done promptly and are meeting or exceeding KPIs.
• Working closely with customers, channel partners, and account team members to meet business goals and objectives.

Requirements

If this sounds like you and you have a passion for the digital space, then please submit your application to

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