Relationship Manager

Company Description

Lightnet Group, headquartered in Singapore, is a fintech company focused on transforming international remittances for the unbanked and underbanked populations. By building an inclusive remittance ecosystem, Lightnet enhances the efficiency of money transfer operators, financial institutions, and cross‑border payment providers, with a core focus on Southeast Asia’s $150 billion annual remittance market. Backed by a USD 31.2 million Series A financing round, Lightnet is supported by major Asian conglomerates and global investors. Its strong network includes prominent entities like UOB Venture Management and Seven Bank. Lightnet is co‑founded by Chatchaval Jiaravanon, a noted industry leader and part of the Charoen Pokphand Group family.

Role Description

This is a full‑time, on‑site Relationship Manager role located in Greater Kuala Lumpur. The Relationship Manager will be responsible for building and nurturing relationships with clients and partners, identifying growth opportunities, and ensuring customer satisfaction. Additional tasks include managing key accounts, providing tailored financial solutions, and collaborating with internal teams to meet client needs. The role also involves maintaining industry and market knowledge to support business objectives.

Qualifications

• Strong interpersonal, communication, and relationship‑building skills
• Experience in client management, account management, and customer service
• Proficiency in financial analysis and strategic planning
• Knowledge of fintech, remittance services, or cross‑border payments is a plus
• Bachelor’s degree in Business, Finance, Economics, or a related field
• Proactive problem‑solving abilities and excellent organizational skills
• Ability to work effectively in a collaborative and multicultural environment
• Previous experience within the banking or financial industry is advantageous

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