Learning & Leadership Dev Manager

Overview

Learning & Leadership Development Manager at Accenture Southeast Asia

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• The Learning and Leadership Development Lead will have a full spectrum of responsibilities to ensure an effective, efficient, and enjoyable experience for all learners pre-learning, during and after the learning intervention.
• Support the design, delivery, and improvement of learning interventions across Domestic business and Accenture Intelligent Operations Centre Malaysia.
• Partner and collaborate with the regional Learning Delivery Operations team for delivery support, global learning SMA for new learning content and programmes, and local HR partners and business stakeholders to deliver the right learning at the right time to the right audience.
• Lead targeted development programmes for senior and middle management leadership development programmes; co-facilitate where required for Accenture-specific content.
• Liaise with the Learning Delivery Operations team for delivery support; manage participant enrolment, communications, and engagement throughout the programme; provide technical support during programmes.
• Administer leadership surveys and compile reports; conduct post-workshop evaluations and analyses to ensure programs remain relevant and impactful.
• Oversee self-enrolled calendar programmes open to all employees; ensure smooth collaboration between Learning Delivery Operations, workplace and DCSO for logistics, and faculty.
• Manage relationships with external training providers and funds disbursement of HRDC contributions.
• Oversee reporting and analysis for compliance and non-compliance-related training and training utilization; provide insights to improve cost recovery and programme effectiveness.
• Drive process improvement initiatives to enhance the quality of experience and effectiveness (e.g., New Joiner Experience, pre-workshop communications).
• Participate and collaborate across HR functions on people initiatives related to culture, engagement, career development, and learning.

Qualifications & Experience

Notes

EOE statements and other legal requirements should be included as applicable by the employer.

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