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Barista

Barista

MsCaffePerakMalaysia, Perak, Malaysia
16 hours ago
Job description

Overview

As a Caffe Supervisor at MsCaffe', you will be responsible for overseeing the daily operations of our vibrant cafe in Ipoh, Perak. This full-time position is crucial in ensuring the smooth running of our establishment and delivering an exceptional customer experience.

Responsibilities

  • Supervising and coordinating a team of baristas and cafe assistants to ensure efficient service and high-quality food and beverage preparation
  • Overseeing inventory management, stock control, and ordering processes to maintain appropriate stock levels
  • Handling customer inquiries, feedback, and complaints in a prompt and professional manner
  • Maintaining high standards of cleanliness, organisation, and health and safety throughout the cafe
  • Assisting with staff scheduling, training, and development to build a motivated and skilled team
  • Collaborating with the management team to implement new initiatives and continually improve cafe operations

Qualifications

  • At least 2 years of experience in a supervisory or management role within the hospitality or food and beverage industry
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent customer service orientation and the ability to handle challenging situations with diplomacy
  • Strong attention to detail and the ability to multitask effectively in a fast-paced environment
  • Proficient in cash handling, inventory management, and data analysis
  • Passion for the hospitality industry and a commitment to providing an outstanding customer experience

    • Benefits

  • At MsCaffe', we believe in nurturing our employees and providing a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including :
  • Opportunities for career advancement and professional development
  • A collaborative and inclusive company culture

    • About us

    MsCaffe' is a leading chain of contemporary cafes in Malaysia, renowned for our exceptional coffee, delectable baked goods, and warm hospitality. With a commitment to using high-quality, locally-sourced ingredients, we strive to create a unique and memorable experience for our customers. As we continue to expand our presence, we are seeking talented individuals to join our passionate and dedicated team.

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    Barista • PerakMalaysia, Perak, Malaysia