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Make Up Expert

MAKE UP FOR EVERKuala Lumpur, Kuala Lumpur, Malaysia

29 days ago

Job description

Overview

HRBP | People & Culture | Retail Hiring & Employee Experience | Luxury Beauty Industry

We named our Beauty Advisor as Make Up Expert. Your key accountabilities will be to recommend and assist customers in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention.

Responsibilities

Attend to customer requests and enquiries on cosmetic products
Recommend the ideal beauty product to customers according to their individual preferences through knowledge sharing
Maintain good relationships with customers to build customer loyalty; basic housekeeping of work area
Assist in retail operations, e.g. stock take
May be involved in new beauty product launches and related events

Knowledge & Skills

Possess good communication & interpersonal skills and be a team player

Pleasant disposition & well-groomed

Effective communication skills in English and preferably Mandarin to communicate with Mandarin-speaking customers

Key Results / Measures

Customer relationship management – maintain and create new customer profiles

Ensure inventory management for the individual counter

Ensure excellent customer service is given to customers (e.g. product knowledge)

Education & Experience

Minimum secondary educational level

Experience in beauty, skin care or cosmetic products will be an advantage

Excellent customer service and sales oriented

Willing to commit to retail operating hours

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Customer Service, and Marketing

Industries

Personal Care Product Manufacturing and Retail Luxury Goods and Jewelry

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Expert • Kuala Lumpur, Kuala Lumpur, Malaysia

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