Aussie Specialist Program Trainer / Coordinator – Malaysia

About The Role

To help cement Australia’s strong position as a prime leisure destination we’re looking for a dynamic and friendly Aussie Specialist Program (ASP) Trainer / Coordinator - Malaysia to join the team in Kuala Lumpur. The successful individual will help represent and market one of the most beautiful countries in the world… Australia!

Tourism Australia (TA) recognizes the important role that front line travel sellers play in bringing visitors to Australia. The Aussie Specialist Program is an interactive online training platform TA uses to educate, update and motivate front line sales agents to sell Australia.

Responsibilities

This is a 2-year full-time contract opportunity based in our Malaysia office and reports into the Country Manager, Malaysia. The ASP Trainer / Coordinator is responsible for :

• Recruiting new agents to register for the program, driving conversion from registration to qualification, as well as driving overall engagement of the wider website and tracking, analysing and reporting on performance.
• Designing and delivering all retail / distribution sales training programs for agents within the relevant market / s on behalf of TA within the Malaysia market facilitating face-to-face and online (e.g. webinar) training of qualified ASP agents.
• Organizing and running events that provide a platform and the opportunity for State and Territory Organizations (STO) and other partners to train travel agents on their products / regions.
• Managing allocated Aussie Specialist budget with guidance from the Business Development Manager, Malaysia.
• Gathering content from STOs, and localising for the market where required and then publishing this content through the ASP website and channels.
• Providing valuable market insights to TA and STOs.

About You

About Us

Tourism Australia is the Australian Government agency responsible for attracting international visitors to Australia, both for leisure and business events. We are active in 15 key markets and our activities include advertising, PR and media programs, trade shows and industry programs, consumer promotions, online communications and consumer research.

Every day we share our passion with the world, sharing the story of Australia and our 65,000 years of Aboriginal and Torres Strait Islander cultures. We are equally as passionate about creating an incredible culture at Tourism Australia, recognising and supporting the individuality of our people, in an environment where we learn and grow together.

Why Us?

We’re committed to creating an inclusive and collaborative work environment that is guided by our values. We bring our values to life through the way we behave every day.

What We Offer

How to Apply

Apply by clicking on the “Apply Now” button and provide a copy of your resume and short cover letter summarising your interest, skills and relevant experience.

Tourism Australia is an Equal Opportunity Employer dedicated to providing an inclusive workplace where everyone feels a sense of belonging and connection including those with disabilities. We embrace individuals with diverse backgrounds, perspectives and experiences.

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