Responsibilities :
- Setup, administer and maintain Windows Server operating system, services and application processes.
- Administration of Microsoft Exchange servers and Gmail email services
- Administration in Google and Azure cloud platform
- Administration of Linux OS and Kubernetes
- Provide holistic solutions to improvement of business functions and ensure the availability, integrity and security of company data.
- Resolve incident / task tickets and manage knowledge base articles on ServiceNow platform
- Ensure compliance to Corporate IT Audit, Security policy and Standards
- Proactively monitor systems to ensure established SLA is met and anticipate growth and plan system upgrade opportunities.
- Implement and deploy physical and / or virtual desktop environments for production, automation and other functional areas
- Coordinate with stakeholders for deployment and troubleshooting of end client solutions
- Ensures stakeholder satisfaction by resolving operational issues regarding area of expertise and assignments based on company policies and procedures.
- Partner and collaborate with members of global IT to deploy technologies that support business requirements.
- On call support and standby
- Lead cross functional teams to resolve issues and manage assigned projects from time to time
- May occasionally need to support activities outside of normal working hours when necessary.
Requirements
Bachelor's Degree in Computer Sciences, Information Technology or directly related fields.At least 1-2 years hands-on experience as a Windows Server Administrator. Experience in a manufacturing environment is preferred.Professional certification in Windows Server, Linux and cloud will be an added advantage.Excellent communication, organizational, time management and problem solving skills.Strong sense of urgency, performance-minded and able to work under time constraints.Provide technical leadership to assess, improve, and propose new solutions to complex business requirement
Excellent customer service skills including direct interaction with users, assertiveness and perseverance to follow through issues to closure