Call Center Customer Service Role | 招募客户服务专员
STARTEKSelangorMalaysia, Selangor, Malaysia13 hours ago
Job descriptionHandle customer inquiries via phone calls in Mandarin and English Provide accurate information and resolve customer issues efficiently Maintain detailed records of customer interactions Collaborate with team members to improve service delivery Stay updated on product knowledge and company policies 通过电话以华语和英语处理客户咨询 提供准确的信息并高效解决客户问题 记录客户互动详情 与团队成员协作，提升服务质量 持续学习产品知识与公司政策 Proficiency in Mandarin (spoken and written) and English Excellent communication and interpersonal skills Customer‑first mindset with a positive attitude Ability to work flexible hours, including weekends and public holidays 流利的华语（口语与书写）及英语能力 出色的沟通与人际交往技巧 以客户为中心的服务态度与积极心态 能接受弹性工作时间，包括周末与公共假期 Competitive salary + monthly performance incentives (up to RM900 / monthly) Continuous training and career development Diverse, inclusive, and energetic work culture Team‑building activities, recognition programs, and more! 有竞争力的薪资 + 每月绩效奖金（高达 RM900 / 月！） 持续培训与职业发展机会 多元 包容且充满活力的工作文化 团队建设活动、员工表彰计划等福利
Be the Voice of Excellence – Join Startek Malaysia as a Mandarin‑Speaking Customer Service Representative!
Location : Ara Damansara (walking distance from Ara Damansara LRT Station)
Position : Customer Service Representative (Mandarin Speaker)
Employment Type : 2 years contract (renewable basis)
Work Schedule
- 5 working days per week, including weekends and public holidays
- 9.5 working hours per day (with 1.5 hours of scheduled breaks)
- Rotational shifts ensure variety and work‑life balance
- 每周工作 5 天，包括周末及公共假期
- 每天工作 9.5 小时（含 1.5 小时休息时间）
- 轮班制，确保工作与生活的平衡
Key Responsibilities
What We’re Looking For
What You’ll Get
#J-18808-Ljbffr
Create a job alert for this search
Customer Service • SelangorMalaysia, Selangor, Malaysia