Talent.com
Tidak lagi menerima permohonan
Call Center Customer Service Role | 招募客户服务专员

Call Center Customer Service Role | 招募客户服务专员

STARTEKSelangorMalaysia, Selangor, Malaysia
7 hari lalu
Penerangan pekerjaan

Be the Voice of Excellence – Join Startek Malaysia as a Mandarin‑Speaking Customer Service Representative!

Location : Ara Damansara (walking distance from Ara Damansara LRT Station)

Position : Customer Service Representative (Mandarin Speaker)

Employment Type : 2 years contract (renewable basis)

Work Schedule

  • 5 working days per week, including weekends and public holidays
  • 9.5 working hours per day (with 1.5 hours of scheduled breaks)
  • Rotational shifts ensure variety and work‑life balance
  • 每周工作 5 天,包括周末及公共假期
  • 每天工作 9.5 小时(含 1.5 小时休息时间)
  • 轮班制,确保工作与生活的平衡

Key Responsibilities

  • Handle customer inquiries via phone calls in Mandarin and English
  • Provide accurate information and resolve customer issues efficiently
  • Maintain detailed records of customer interactions
  • Collaborate with team members to improve service delivery
  • Stay updated on product knowledge and company policies
  • 通过电话以华语和英语处理客户咨询
  • 提供准确的信息并高效解决客户问题
  • 记录客户互动详情
  • 与团队成员协作,提升服务质量
  • 持续学习产品知识与公司政策
  • What We’re Looking For

  • Proficiency in Mandarin (spoken and written) and English
  • Excellent communication and interpersonal skills
  • Customer‑first mindset with a positive attitude
  • Ability to work flexible hours, including weekends and public holidays
  • 流利的华语(口语与书写)及英语能力
  • 出色的沟通与人际交往技巧
  • 以客户为中心的服务态度与积极心态
  • 能接受弹性工作时间,包括周末与公共假期
  • What You’ll Get

  • Competitive salary + monthly performance incentives (up to RM900 / monthly)
  • Continuous training and career development
  • Diverse, inclusive, and energetic work culture
  • Team‑building activities, recognition programs, and more!
  • 有竞争力的薪资 + 每月绩效奖金(高达 RM900 / 月!)
  • 持续培训与职业发展机会
  • 多元 包容且充满活力的工作文化
  • 团队建设活动、员工表彰计划等福利
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service • SelangorMalaysia, Selangor, Malaysia

    Pekerjaan berkaitan
    • Dinaikkan pangkat
    Customer Service

    Customer Service

    TDCXKuala Lumpur, Kuala Lumpur, Malaysia
    TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI‑powered advice on this job and more exclusive features. Do you aspire to have a rewarding career where you can thrive, grow, and...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Team Lead, Customer Service

    Team Lead, Customer Service

    GoGoXKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    What You Will Deliver Deliver high quality customer service standards through timely and effective resolution of customer feedback. Improve and innovate customer service procedures, policies, and st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Services 社群维护客服

    Customer Services 社群维护客服

    RAYWIND CONSULTANCYKuala Lumpur, Kuala Lumpur, Malaysia
    Community Operations Executive – U.Operations / Customer Experience / Trading Community Management.Market Hours (typically start on 8 : 00 PM MYT). Community Operations Manager / Head of User Growth.W...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    中文客服代表 Senior Agent, Customer Service (Mandarin Support)

    中文客服代表 Senior Agent, Customer Service (Mandarin Support)

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto ap...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Officer - Inbound Call Center

    Customer Service Officer - Inbound Call Center

    Allianz MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Officer - Inbound Call Center.Customer Service Officer - Inbound Call Center.Customer Service Officer - Inbound Call Center. Be among the first 25 applicants.Customer Service Office...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Specialist, Customer Service 高级执行员,用户体验 (User Experience, Mandarin Support) Kuala Lumpur[...]

    Senior Specialist, Customer Service 高级执行员,用户体验 (User Experience, Mandarin Support) Kuala Lumpur[...]

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving mill...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Manager (CRM)

    Customer Service Manager (CRM)

    Trust Recruit Pte LtdPuchong, Selangor, Malaysia
    Our client is a growing MLM company specializing in wellness products.In line with their expansion, they are looking for a. Customer Relationship Management (CRM) Manager.Design and implement CRM st...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Customer Service 华语客服人员

    Customer Service 华语客服人员

    WMA’s groupKuala Lumpur, Kuala Lumpur, Malaysia
    Respond to customer inquiries via phone, email, live chat, and social media in a professional and timely manner.Provide accurate information regarding products, services, order status, delivery tim...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    中文客服代表 Senior Agent, Customer Service (Mandarin Support) Kuala Lumpur, Malaysia

    中文客服代表 Senior Agent, Customer Service (Mandarin Support) Kuala Lumpur, Malaysia

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving mill...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Customer Policy Servicing, Team Lead

    Customer Policy Servicing, Team Lead

    Zurich Cover-MoreKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Policy Servicing, Team Lead.Job Type : Permanent - Full Time.Job Category : Call Centre and Customer Service.You will lead and elevate a high-performing Customer Policy Servicing team, ensur...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
    • Dinaikkan pangkat
    Customer Service (Call Centre & Cross-selling)

    Customer Service (Call Centre & Cross-selling)

    Alliance Bank Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service (Call Centre & Cross-selling).Customer Service (Call Centre & Cross-selling).It's a Customer Service Support where the job is required to work in. The job is mainly required to serv...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Specialist

    Customer Service Specialist

    Senheng Electric (KL) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Ensure all incoming signals whether enquirers and / or complaints are attended promptly and resolve and closed-case within the stipulated time frame. Act as an agent for Senheng to capture all Voice-o...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Snr Exec, Customer Feedback Center

    Snr Exec, Customer Feedback Center

    Allianz MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
    Snr Exec, Customer Feedback Center at Allianz Malaysia.You will manage and resolve customer complaints from diverse sources including Bank Negara Malaysia, Financial Markets Ombudsman Service, CEO / ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Care Executive Contact Center

    Customer Care Executive Contact Center

    American International GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Representative (Contact Centre) • • • •Who we are • •American International Group, Inc.AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG memb...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Team Lead, Customer Service

    Team Lead, Customer Service

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Get AI-powered advice on this job and more exclusive features. At OKX, we believe that the future ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Team Lead

    Customer Service Team Lead

    HytechKuala Lumpur, Kuala Lumpur, Malaysia
    Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI-powered advice on this job and more exclusive features. Lead and motivate a team of customer service representatives to achiev...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu
    Customer Service Team Lead

    Customer Service Team Lead

    Talent RecruitKuala Lumpur, Malaysia
    Quick Apply
    English, based in Kuala Lumpur.Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.Handle critic...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Specialist

    Customer Service Specialist

    Hiredly XPuchong, Selangor, Malaysia
    This job is all about helping customers with their travel needs via phone, email, and chat! You might like this job because you’ll get to solve problems, work with a cool team, and make travelers' ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu