System Support Engineer – Integration Services

Esync Software ServicesSelangorMalaysia, Selangor, Malaysia

2 days ago

Job description

Responsibilities

Responsible for Level 3 support and ensure tickets raised are handled within SLA
On weekly rotation for off-office hour support
Perform bug fixing for existing Cloud applications
Analyse and implement Change Request (CR) raised by BA team
Participate in penetration test and perform fixes required
Perform unit testing and system integration testing
Maintain and support project post-implementation activities
Research, design, develop, and modify the ETL and related database functions, implementing changes / enhancements to the system

Key Attributes

Enthusiastic, self‑motivated and organized

Strong analysis, troubleshooting and problem‑solving skills

Ownership and problem and ensure issues are resolved

Disciplined to comply with expected SLA and process

Ability to work communicate effectively with internal and external parties

Ability to work independently with minimal supervision

Job Requirements

Candiate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology or equivalent

3‑5 years of hand‑on experience in data engineering support

Experience running large scale web scrapes

Experience with techniques and tools for crawling, extracting, and processing data

Excellent knowledge in relational databases

Familiarity with system monitoring / administration tools

Familiarity with version control, open‑source practices, and code review

Familiarity with Python

Strong interpersonal skills

Good English communication skills – both written and oral

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System Engineer • SelangorMalaysia, Selangor, Malaysia