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System Support Engineer – Integration Services
Esync Software ServicesSelangorMalaysia, Selangor, Malaysia6 hari lalu
Penerangan pekerjaanEnthusiastic, self‑motivated and organized Strong analysis, troubleshooting and problem‑solving skills Ownership and problem and ensure issues are resolved Disciplined to comply with expected SLA and process Ability to work communicate effectively with internal and external parties Ability to work independently with minimal supervision Candiate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology or equivalent 3‑5 years of hand‑on experience in data engineering support Experience running large scale web scrapes Experience with techniques and tools for crawling, extracting, and processing data Excellent knowledge in relational databases Familiarity with system monitoring / administration tools Familiarity with version control, open‑source practices, and code review Familiarity with Python Strong interpersonal skills Good English communication skills – both written and oral
Responsibilities
- Responsible for Level 3 support and ensure tickets raised are handled within SLA
- On weekly rotation for off-office hour support
- Perform bug fixing for existing Cloud applications
- Analyse and implement Change Request (CR) raised by BA team
- Participate in penetration test and perform fixes required
- Perform unit testing and system integration testing
- Maintain and support project post-implementation activities
- Research, design, develop, and modify the ETL and related database functions, implementing changes / enhancements to the system
Key Attributes
Job Requirements
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