Quality Control Executive

Overview

We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Responsibilities

• Point of contact for the corporate / reseller who are looking to purchase gift cards.
• Provide product catalogue to corporate / reseller along with the commercials.
• Coordinate with corporate / reseller onboarding by working with teams based in India for KYC, Ledger creation, etc.
• Coordinate with fulfilment team (based in India) to get the corporate order placed.
• Coordinate with finance team (based in India) to get all the invoices raised / uploaded on corporate’s portal.
• Track all the corporate orders and fulfil them as per the agreed SLAs.
• Support corporate / reseller with issues with the order / gift card.
• Work with PM teams (based in India) to onboard new procured product.
• Work with procurement team (based in India) to manage procured product and its inventory.
• Provide perform report as per SLA for tracking purpose to the management.

What matters in this role

What we Value in Our people

Seniority level

Employment type

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