Business Planning Manager

Overview

This global role supports SCB across Asia, Africa, the Middle East, Europe, and the Americas and spans multiple business lines including Retail Banking, Private Banking, Wealth Management, Transaction Banking, and Financial Markets. The Managed Services team centralizes production and risk management activities to enable risk-informed decisions and oversight of strategic risk and compliance programs such as Fit for Growth (FFG) and the Controls Simplification Programme.

Responsibilities

• Risk Assessment : support the performance of inherent and residual risk assessments (regular, dynamic and targeted).
• Control Monitoring : support the design effectiveness assessment of controls and dynamically monitor risk and controls.
• Change Risk : assess and manage risks associated with change initiatives.
• Issue & Event Management : assist in managing issues and events, escalate as needed, and ensure timely reporting.
• Risk Insights : provide actionable risk insights to business stakeholders.
• Data Quality : identify and remediate data quality issues, administer data, report, and own resolution; ensure data models are up to date and accurate.
• Horizon Scanning : support horizon scanning product and related Knowledge Management System.
• FFG Programme : support embedding and transitioning new technology solutions (e.g., AI capabilities) into risk processes.
• Governance : document processes and procedures to ensure transition of services to the Managed Service team is accurate, up to date and centrally stored.
• Risk & Compliance Capability Building : help build world-class risk and compliance capabilities and foster a risk-aware, client-focused environment.
• Deliver standardized, digitized solutions that meet compliance obligations while providing insights to the 1st Line of Defence (1LoD).
• Execution of risk assessment, monitoring and insight processes; enhance and simplify OTCR controls where appropriate.
• Capture lessons learned and drive tooling and process improvements.
• Identify insights, analyze and assess OTCR risks and implement control frameworks to manage these risks.
• Development of basic MI to support Coverage and SME actions (e.g., trends); conduct deep dives into material or unknown risks to enable appropriate risk mitigation.
• Manage issues as they arise, perform root cause analysis, and remediation; address data quality issues, especially related to AI use cases and capabilities.
• Maintain Knowledge Management Systems that enable and support risk products and microservices.
• Implement a risk-based compliance framework for managing OTCR risks; recommend risk assessment standards across OTCR risk types and ensure regulatory compliance.
• Escalate potential OTCR risks to management; support the end-to-end lifecycle of audits, assurance, and regulatory reviews for Professional Services, including tracking and remediation.

Experience & Qualifications

Key Stakeholders

Benefits & Culture

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging scale and efficiency. The centre has evolved to provide technology, software and system development, IT support, banking operations and customer care globally, with locations including Malaysia and other regions. This description reflects the responsibilities and qualifications relevant to this role without altering the context of the job opportunity.

#J-18808-Ljbffr