GBM ELECTRONICS (M) SDN. BHD.Ipoh, Perak, Malaysia
1 day ago
Job description
Job Requirements
Possess Diploma or Bachelor Degree in Information Technology or related studies
Minimum 2 year of working experience in desktop support role
Able to communicate and written well in Mandarin, English and Bahasa Malaysia
Experience in Window, Office and other microsoft products
Familiar with windows server and TCP / IP including knowledge or experience dealing with Windows OS, Network cabling, Email / Web Server and office applications suites
Hands on experience in security and VoIP, network switches, IP Phone, Network Security, Wireless LAN and etc
Job Descriptions
Manage user accounts and security access rights for files and application.
Install, troubleshoot issues and resolves hardware, software and local and wide area networking problems.
Troubleshoot and resolve issues on Windows Operating Systems, Office, Project, Visio and Windows based applications and services (MS AX and Sharepoint).
Work with IT group to resolve issues with Networks, Active Directory, Servers, backup devices, and others.
Support users by conducting training programs when necessary; providing references and support.
Maintain and develop technical documentation and standard operational procedures.
Assumes responsibility for related initiatives as needs arise.
Support and maintain Laser Printers, Label Printers, and other computer related equipment.
Support users on computer issues relating to email, network, printing, etc.