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QA Manager

QA Manager

STMicroelectronicsMuar, Johor, Malaysia
8 hours ago
Job description

Overview

OUR STORY At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world! Developing technologies takes more than talent : it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

Your Role

Technical Skills & Competencies

  • Strong knowledge of customer ECC management and complaint resolution techniques to meet customer excursion targets.
  • Proficient in quality system compliance and effectiveness monitoring, including IATF and automotive customer certification requirements.
  • Ability to lead and manage internal quality audits to ensure continuous system effectiveness.
  • Skilled in coordinating training and certification programs for manufacturing specialists to support manufacturing processes.
  • Expertise in managing plant process control, quality gates, and clean room standards to meet industry requirements.
  • Experience establishing and managing incoming material quality monitoring and supplier quality audit programs.
  • Ability to manage plant process change management systems to ensure compliance with automotive requirements.
  • Strong capability in managing shopfloor quality engagement programs, including quality campaigns and manufacturing workcell activities.
  • Technical Expertise :

Wafer fabrication process knowledge.

  • Front-end process control.
  • Advanced packaging product experience.
  • Proficient in managing customer issues, supporting production ramp-up, and ensuring quality system readiness.
  • Strong problem-solving skills with First Article (FA) and engineering knowledge.
  • Experience with metrology tools for precise measurement and quality control.
  • Leadership & Interpersonal Skills

  • Strong leadership and team management skills to guide QA engineers, manufacturing specialists, and cross-functional teams.
  • Excellent communication skills to interface effectively with product groups, customers, suppliers, and internal stakeholders.
  • Proven ability to drive quality culture and continuous improvement initiatives at the plant and shopfloor levels.
  • Ability to collaborate with multiple teams, including product groups and NPI, to ensure quality deliverables are met.
  • Additional Attributes

  • Analytical mindset with strong problem-solving skills to implement systemic corrective actions and prevent reoccurrences.
  • Detail-oriented and highly organized to manage multiple quality assurance functions simultaneously.
  • Proactive approach to quality management, ensuring customer satisfaction and compliance with industry standards.
  • Your Skills & Experiences

  • Bachelor’s Degree in Engineering, Quality Management, or a related technical discipline.
  • Minimum 10 years of experience in quality assurance within a manufacturing environment, preferably Semiconductor industry.
  • Proven experience managing customer ECC (Escalation and Complaint Control) processes and driving quality improvement programs to reduce customer complaints.
  • Strong background in implementing and maintaining quality systems compliant with IATF 16949 and customer-specific automotive quality standards.
  • Experience leading internal audit programs and ensuring ongoing quality system effectiveness.
  • Hands-on experience managing First Article (FA), Repeatability & Reproducibility (R&R), and Electrostatic Discharge (ESD) controls in a manufacturing environment.
  • Demonstrated ability to manage process controls, quality gates, and supplier quality audit programs.
  • Practical knowledge of Six Sigma methodologies and experience leading Six Sigma projects.
  • Experience working with New Product Introduction (NPI) teams to ensure quality standards are met for new product releases.
  • Demonstrated leadership experience with responsibility for leading and managing a group of team members.
  • Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

    To discover more, visit st.com / careers

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