Inside Sales Representative

Inside Sales Representative

Join to apply for the Inside Sales Representative role at Crown Worldwide Group .

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world through a broad portfolio of complementary brands. We relocate people’s lives and possessions, help companies move teams to new locations, transport, store and install precious art collections and keep company data and records safe yet accessible.

We oversee a wide-ranging CSR program, champion employee wellbeing, and continually seek to reduce our environmental footprint. Our diverse and inclusive culture gives all employees a sense of belonging, allowing them to reach their full potential.

Key Responsibilities

• Lead Generation : Conduct outbound calling and use various channels (cold calling, email campaigns, existing database, social media) to identify and qualify potential customers; answer inbound emails and phone calls from internal and external customers.
• Customer Engagement : Build and maintain strong relationships with new and existing customers, understanding their needs and providing tailored solutions.
• Sales Process Management : Manage the entire sales cycle from initial contact to closing the deal, ensuring timely follow‑ups and accurate documentation; upsell and cross‑sell where appropriate.
• Product Knowledge : Develop a deep understanding of our products and services to effectively communicate benefits and features to customers.
• Sales Targets : Meet and exceed monthly and quarterly sales targets and KPIs.
• Collaboration : Work closely with marketing and customer service teams to align strategies and ensure customer satisfaction.
• Reporting : Maintain accurate records of sales activities and customer interactions in the CRM system and provide regular reports to the Sales Manager; assist the HOD with administrative matters where needed.

Qualifications

Reporting Structure

Head of Business Development, Malaysia

Benefits

Company Values

Equal Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military / veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region and is committed to diversity, employee well‑being, engagement and development.

Call to Action

If all the above sounds interesting and motivating for you (and you have a suitable profile) we look forward to receiving your updated CV and discussing your career!

Note

This job description is not intended to be all‑inclusive. An employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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