Sports Advisor Part Time (Decathlon Aeon Bukit Mertajam)

Overview The World\'s Largest Sports Retailer is recruiting Passionate Sports People to join our team at our newest Decathlon store at Aeon Bukit Mertajam, Penang, which is opening soon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

OR A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

Responsibilities 1. To Customers

Welcome customers in a professional manner

Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)

Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range

Develop the network of customers both in store and online, to know them better and establish a personal relationship

Pass on sports passion and help customers discover new sports

Improve and develop customer information by encouraging the subscription / registration of loyalty card

2. To Decathlon Malaysia

Know the ambition of the department and take action with the team to achieve it

Promote innovation and sports experience in store

Boost Decathlon Malaysia best sales by using resources and commercial tools

Put together the layout in store in accordance with implantation principles and guidelines

Produce high-quality implantation based on Satisfied Customer Family (FCS)

Maintain the layout with good facing to make customers satisfied

Ensure stock is accurate and available by using the automatic replenishment system

3. For Safety of People and Goods

Enforce basic safety and security standards in the departments

Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures

4. Development and Complementary Skills

Participate in training, develop the training skills

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