Sports Advisor Full Time – Decathlon Klippa Batu Kawan-All Sports

The Worlds Largest Sports Retailer is recruiting passionate sports people-At Our New Decathlon Store in Batu Kawan!

Would you like to build a smashing career in Retail around Sports?

Game changers and sports enthusiasts, our doors are wide open for you!

Klippa Shopping Centre - Decathlon Batu Kawan

The hub of the growing Batu Kawan township is a retail-anchored meeting destination.

As a Sports Advisor (Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities

To Customers

• Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.).
• Educate customers on omni-channel brand offerings for the complete range of interested products.
• Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
• Develop the network of customers both in store and online, to know them better and establish a personal relationship.
• Pass on sports passion and help customers discover new sports.
• Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers.
• Participate in sports-related community events within the neighbourhood of the store.

To Decathlon Malaysia

For Safety of People and Goods

Development and Complementary Skills

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