Travel Concierge - Trilingual Speaker - Full remote in Malaysia

Overview

Join Our APAC Team in Malaysia as a Mandarin & Cantonese-Speaking Virtual Travel Consultant. We’re seeking a dynamic Virtual Travel Consultant specializing in Lifestyle Management to complement our APAC team.

What you’ll do

As a Travel Consultant, you’ll be responsible for fulfilling leisure travel requests for our global members. You will handle scheduled, no-frills, and chartered flight-only requests, with a high volume of first and business-class bookings, and provide top-tier service that ensures exceptional member satisfaction and repeat usage of our concierge services.

The ideal candidate will have

Proven Industry Experience :

• Expertise in dedicated cruise ship sales within a travel agency, tour operator, or concierge business.
• Hands-on experience as a Cruise Specialist within a travel agency (preferred).
• Demonstrated success in flight sales with complex itineraries and multi-sector routes, ideally using Amadeus or similar GDS systems.

Destination Knowledge & Passion :

Customer-Centric Approach :

Skills & Competencies :

Languages :

Additional Attributes :

Why Ten

Ten is a leading global lifestyle management business with presence in 20+ offices and 1300+ employees. We provide access to the best travel, live entertainment, dining, and luxury retail services, offering exclusively negotiated benefits and loyalty programs. We operate a technology-enabled platform and rely on highly trained teams. Ten is a Certified B Corp with a commitment to making a positive impact on society and the environment.

To learn more about Ten, please watch a short video (no link provided here).

Flexibility & Home Office

Flexibility : This is a full-time 40-hour-per-week role on a shift basis. Candidates must be flexible to work between 07 : 00–22 : 00 local time, Monday to Sunday, including public holidays.

Guidelines for Home Office :

Rewards & Diversity

Our people are at the heart of the business, with opportunities for recognition and career development. Benefits include a competitive salary with performance-based bonuses, remote work (within Malaysian borders), annual internet allowance, paid time off, sabbatical after every 5 years of service, loyalty rewards, discounts, and health & life insurance. Ten is committed to diversity, inclusion, and merit-based advancement.

Ten works with a small preferred supplier list of recruitment agencies only. No further recruitment agencies are being accepted at this time. If you are interested, please review our video materials for more context.

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