Customer Service Specialist (Malay English, Work in Office)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia15 days ago
Job descriptionDiploma and above Excellent English and Malay communication skills (written, verbal, listening) 1-2 years of BPO experience will be an added advantage. Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player. Proficiency in office software and computer operation Ability to work in a fast-paced working environment and work under pressure Full-time, rotational shift, 5 days a week Basic RM2000 Performance KPI (up to RM250 per month) EPF, Socso Birthday Leave Maternity leave Annual Leave, Maternity Leave, Parental Leave, etc Opportunities for promotion Professional development Immediately
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Specialist, providing unrivalled support to clients within the logistics industry.
Position
Customer Service Specialist (Malay English, Work in Office)
Job Description
- Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
- Resolve customer complaints to achieve high customer satisfaction
- Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
Job Type
Salary
Benefits
Expected Start Date :
Know more about us at :
Glassdoor : https : / / www.glassdoor.com / Reviews / SummitNext-Technologies-Reviews-E7227743.htm
Instagram : https : / / www.instagram.com / summitnexttechnologies
LinkedIn : https : / / www.linkedin.com / company / summitnext-technologies /
Website : https : / / summitnext.com /
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Customer Service Specialist • Sungai Petani, Kedah, Malaysia
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