Marketing Operations Associate

Monee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Marketing Operations Associate

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About The Team

Responsible for the operational execution of ShopeePay and Monee Malaysia’s marketing activities, including setting up and quality-checking vouchers, push notifications, in-app banners, homepage assets, and other campaign elements. This role ensures campaigns go live accurately and on time while supporting process documentation, performance tracking, and cross-team coordination.

Job Description

• Execute and schedule marketing campaigns (push notifications, in-app / homepage banners) according to approved briefs and SOPs.
• Conduct pre-launch QA checks (correct landing pages, user-ready visuals / copy, and proper display in-app after go-live).
• Manage management directives for user segmentation targeting in promotions, microsite setup, and live testing to align with frontend expectations.
• Maintain marketing ops trackers and the campaign calendar; ensure accurate documentation of launch dates and owners.
• Compile and analyze basic performance metrics (e.g., CTR, open rates, impressions) to identify top-performing push and banner campaigns.
• Organize shared folders and ensure consistent naming for assets and reports.
• Assist in vendor creation and onboarding by preparing and tracking required documents.

Requirements

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