Gaming Support - Mandarin Speaking

Overview

2 weeks ago Be among the first 25 applicants 7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert Location : Teleperformance Malaysia (Kuala Lumpur) Gtower Intake : September Channel : Voice, Chat, Email What You’ll Need

Diploma or Degree in any field 6+ months experience in customer support preferred (not required) Fresh grads in English / Communications-related fields encouraged Typing : 40wpm, 90% accuracy Proficient in Microsoft Office & general computer use Native Mandarin speaker or fluent non-native with excellent command of Mandarin Excellent communication & problem-solving skills Open to feedback & learning Team player with critical thinking Your Responsibilities

Support customers via chat & email Handle inquiries, payments, and order processing Escalate issues when needed Contribute to service improvements Stay up to date through training and performance goals Seniority level

Associate Employment type

Full-time Job function

Customer Service, Administrative, and Analyst Industries

Telephone Call Centers IT Services and IT Consulting

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