Customer Service Team Lead - Penang
TeleperformanceBayan Lepas, Penang, Malaysia30+ days ago
Job descriptionProvide mentorship, guidance and career development to members of your team Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
Qualifications
Minimum requirements :
- Bachelor Degree preferred
- Significant experience in a complex fast paced environment
- Minimum 2 years of prior relevant people management experience
- Strategic thinker with strong analytical and creative problem-solving skills
- Excellent written and verbal communication skills
- Passion for ensuring an excellent user experience
Responsibilities
Responsibilities :
#J-18808-Ljbffr
Create a job alert for this search
Customer Service Team Lead • Bayan Lepas, Penang, Malaysia
Related jobs
%20Berhad)
- Promoted
QA Specialist (Customer Service)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Content Moderator Team Lead - Penang
Teleperformance USABayan Lepas, Penang, Malaysia Provide mentorship, guidance and career development to members of your team.Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and te...Show moreLast updated: 23 days ago
- Promoted
Team Leader (Contact Centre)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Specialist
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Content Moderator Team Lead - Penang
TeleperformanceBayan Lepas, Penang, Malaysia Significant experience in a complex fast paced environment.Minimum 2 years of prior relevant people management experience.
Strategic thinker with strong analytical and creative problem-solving skill...Show moreLast updated: 30+ days ago
- Promoted
P2P Business Development Manager (Malaysia / Philippines)
AtomeSungai Petani, Kedah, Malaysia Full-time | Business Development.Bitget is one of the world's leading digital assets ecosystems.With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain...Show moreLast updated: 30+ days ago
- Promoted
Director, Continuous Improvement 2
CelesticaKulim, Kedah, Malaysia Director, Continuous Improvement 2.Determine and implement a Continuous Improvement strategy for the company and region.Drive CI across the Enterprise.
Improve employee engagement, collaboration and...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer (Team Leader)
KONEGeorge Town, Penang, Malaysia KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Service Engineer (Team Leader) to lead and manage Service Maintenance team in Penang.This role ensures services...Show moreLast updated: 8 days ago
- Promoted
Contact Centre Manager (Customer Service) - Penang
Teleperformance USABayan Lepas, Penang, Malaysia Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development).
Manage the day-to-day operations in accordance with requirem...Show moreLast updated: 23 days ago
- Promoted
Senior Merchant Service Executive - ( Penang)
AEON Credit Service (M) BerhadButterworth, Penang, Malaysia Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions.Acquiring new merchant partners by identifying and pursuing promising leads in the loca...Show moreLast updated: 21 days ago
- Promoted
- New!
Customer Service Team Lead - Malay
Teleperformance InternationalGeorge Town, Penang, Malaysia In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Significant exp...Show moreLast updated: 7 hours ago
- Promoted
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
RAPSYS TECHNOLOGIES PTE LTDKulim, Kedah, Malaysia Microsoft 365, Teams, SharePoint - Mandarin speaking - Malaysia.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.T...Show moreLast updated: 12 days ago
- Promoted
Lead Talent Acquisition
BJAKSungai Petani, Kedah, Malaysia Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 7 days ago
- Promoted
Sales Team Lead - Penang
Teleperformance USABayan Lepas, Penang, Malaysia Mentor and develop your team to consistently achieve their goals within a constantly evolving sales environment.Develop an outstanding sales environment within your team, focused on exceeding metri...Show moreLast updated: 23 days ago
- Promoted
Technical Team Lead
OPT Machine VisionBayan Lepas, Penang, Malaysia Get AI-powered advice on this job and more exclusive features.Direct message the job poster from OPT Machine Vision.Administrative Executive at OPT Malaysia Sdn Bhd.
OPT is a global leader in machin...Show moreLast updated: 30+ days ago
- Promoted
Agent Partner (Amarthalink) Penempatan Bone Bolango & Kota Gorontalo
PT Amartha Mikro FintekKampung Benggali, Perak, Malaysia Melakukan akuisisi agen AmarthaLink sesuai target yang ditetapkan.Mensosialisasikan dan mengedukasi calon agen mengenai manfaat serta mekanisme layanan AmarthaLink.
Menjalin dan menjaga hubungan bai...Show moreLast updated: 30+ days ago
- Promoted
Sales Team Lead - Penang
TeleperformanceBayan Lepas, Penang, Malaysia Ability to mentor a team to meet quality standards and metrics set by the department.Minimum of 1+ years of sales supervisor experience, managing and leading a team.
Flexibility to work in an ever-c...Show moreLast updated: 30+ days ago
- Promoted
Contact Centre Manager (Customer Service) - Penang
TeleperformanceBayan Lepas, Penang, Malaysia Bachelor’s degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapi...Show moreLast updated: 30+ days ago