Customer Service Representative

Clinigen is on the lookout for a dedicated Customer Service Representative to join our vibrant team. In this role, you will be the primary point of contact for our customers, including hospitals, healthcare providers, and pharmacies. Your mission will be to deliver exceptional service by efficiently processing orders, addressing inquiries, and resolving issues while ensuring that our clients receive the best products and support available.

As a Customer Service Representative at Clinigen, you will play a crucial role in maintaining high customer satisfaction and fostering long-term relationships. With our commitment to excellence and innovation, you'll have the opportunity to contribute to our growth in the pharmaceutical sector.

Requirements

• Strong communication skills, both verbal and written, to effectively interact with customers and team members.
• Minimum high school diploma or equivalent; additional qualifications related to customer service are a plus.
• Experience in a customer service role, preferably within the pharmaceutical or healthcare industry.
• Proficiency in Microsoft Office applications; familiarity with customer service platforms or CRM systems is advantageous.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to addressing customer needs.
• A customer-focused mindset with a passion for providing exceptional service.

Benefits

In return, we offer you :