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KYC Specialist

KYC Specialist

SnaphuntGreater Kuala Lumpur, Malaysia
30+ days ago
Job description

The Offer

  • A role that offers a breadth of learning opportunities
  • Attractive Salary & Benefits
  • Work alongside & learn from best in class talent

The Job

Responsibility :

  • Manage, review and verify all applications from clients onboarding to ensure within KYC due diligence
  • Verify the authenticity of client's personal details before inputting into the system
  • Maintain and upkeep of database to ensure data integrity and accuracy
  • Handle and review all enquiries raised by clients regarding account related
  • Monitor, document and escalate unusual activities or potential red flags.
  • Assist in adhering and reviewing the KYC framework including compliance, internal control and SOP including PDPA policies to maintain corporate and statutory / regulatory requirements.
  • Provide feedback to stakeholders for risk management and to optimize work-flow.
  • Ensure timely escalation of key risks / issues to management

    • The Profile

  • At least 4-5 years experience in KYC compliance / customer account verification
  • Candidates with customer service experience, trained in frontline operations (livechat / Email / OTC) supporting end-to-end client onboarding process will be ideal
  • Has good knowledge of provisions of local laws, directives, regulations, especially in capacity related to virtual currency policies.
  • Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence
  • Advantageous for candidates familiar with compliance applications such as Thomson Reuters World-Check, Jumio, Elliptic etc.
  • Self-motivated, ability to multitask and work effectively under pressure and stress
  • Detail-oriented with strong controls mindset and time management skill
  • Knowledge of blockchain, crypto, and P2P payment will be highly advantageous
  • Strong communication (written and spoken) skills in English.
  • Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm / 4pm-1am / 12am-9am)

    • The Employer

    Since its inception in March 2018, our client has emerged as a leading cryptocurrency exchange, offering a comprehensive suite of tailored crypto services and product solutions meticulously crafted for retail and institutional traders alike.

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    Kyc Specialist • Greater Kuala Lumpur, Malaysia