The Offer
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
- Work alongside & learn from best in class talent
The Job
Responsibility :
Manage, review and verify all applications from clients onboarding to ensure within KYC due diligenceVerify the authenticity of client's personal details before inputting into the systemMaintain and upkeep of database to ensure data integrity and accuracyHandle and review all enquiries raised by clients regarding account relatedMonitor, document and escalate unusual activities or potential red flags.Assist in adhering and reviewing the KYC framework including compliance, internal control and SOP including PDPA policies to maintain corporate and statutory / regulatory requirements.Provide feedback to stakeholders for risk management and to optimize work-flow.Ensure timely escalation of key risks / issues to managementThe Profile
At least 4-5 years experience in KYC compliance / customer account verificationCandidates with customer service experience, trained in frontline operations (livechat / Email / OTC) supporting end-to-end client onboarding process will be idealHas good knowledge of provisions of local laws, directives, regulations, especially in capacity related to virtual currency policies.Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligenceAdvantageous for candidates familiar with compliance applications such as Thomson Reuters World-Check, Jumio, Elliptic etc.Self-motivated, ability to multitask and work effectively under pressure and stressDetail-oriented with strong controls mindset and time management skillKnowledge of blockchain, crypto, and P2P payment will be highly advantageousStrong communication (written and spoken) skills in English.Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm / 4pm-1am / 12am-9am)The Employer
Since its inception in March 2018, our client has emerged as a leading cryptocurrency exchange, offering a comprehensive suite of tailored crypto services and product solutions meticulously crafted for retail and institutional traders alike.