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Retail Manager

Retail Manager

Talent RecruitSelangorMalaysia, Selangor, Malaysia
30+ days ago
Job description

We are representing our client, a leading provider of self-service and laundry pickup services in Malaysia. They offer an easy and convenient way to have your weekly laundry cleaned and dried using heavy-duty industrial machines at affordable prices. With 24 / 7 availability and Electrolux Professional washers and dryers, they ensure a fast, clean, and efficient laundry service right in your neighborhood.

  • Annual Leave (8 days)
  • Bi-annual bonus if KPIs are met
  • The company will provide 3 sets of uniforms
  • EPF & SOCSO
  • Medical claims (from government institutions only)
  • Commission for each item sold, such as laundry bags, mesh bags, coin purses, etc.
  • Free laundry service

Job Description

  • Lead, motivate, and manage team to deliver exceptional retail services.
  • Ensure compliance with operational standards including service quality, customer care, and sales.
  • Increase branch performance through sales growth and cost management.
  • Plan workforce, recruit, and provide necessary training, focusing on sales goals and customer service.
  • Supervise Outlet Supervisors, ensuring cleanliness, sales generation, and positive customer experience.
  • Oversee reporting accuracy, branch administration, stock control, and security management.
  • Coordinate marketing activities and ensure timely execution of campaigns and Point of Sales Materials.
  • Address and resolve customer complaints promptly and effectively.

    • Requirements

  • Candidates must possess a car and a valid driving license.
  • Preferably candidates residing in Shah Alam, USJ, PJ.
  • Preferably candidates with similar experience as Retail Manager / Outlet Manager in the retail industry.
  • Hiring process : Virtual interview >

    • 5 days of ground training (similar to OS position) >

    Final Evaluation >

    Acceptance / Rejection of Candidates.

  • Candidates will receive salary during the 5 days of training.

    • Working Hour

  • 9 : 00 AM 6 : 00 PM / 8 : 00 AM 5 : 00 PM (6 days a week with 1 day off)

    • Interested candidates, please apply online or send your resume to

    Only shortlisted candidates will be notified.

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    Retail Manager • SelangorMalaysia, Selangor, Malaysia