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Head of Offline Sales
TRAPO THAILAND CO LTDBangsar, Kuala Lumpur, Malaysia1 day ago
Job descriptionProven experience in retail or sales leadership, preferably in a multi-location setup Strong commercial acumen with a sharp understanding of business drivers and metrics Excellent team leadership and coaching skills, with experience building strong frontline teams Able to run clear, data-backed business meetings that drive action and results Highly collaborative, proactive, and comfortable working with senior leadership Customer-first mindset with the ability to balance operational excellence and human connection Lead the growth of a fast-expanding retail network in a regional brand Partner closely with the CEO and leadership team to shape the future of TRAPO Drive meaningful business and people outcomes in a values-driven organisation Career growth opportunities in a company that values agility, innovation, and customer impact Health insurance Maternity leave Opportunities for promotion Professional development
We're looking for a strategic and data-driven leader to take charge of TRAPO's offline sales performance across the region. As Head of Offline Sales, you will report directly to the CEO and lead a team of Area Managers and Hub Leaders. You'll be responsible for growing revenue, improving profitability, and building a high-performing team culture focused on delivering exceptional customer experiences. This role is ideal for someone who thrives in a fast-paced environment, works cross-functionally, and takes ownership of both business and people outcomes.
Key Responsibilities
- Lead and coach Area Managers and Hub Leaders to achieve sales, service, and profitability targets
- Drive business growth through data-driven strategies, effective planning, and sharp execution
- Build strong collaboration with other senior leaders to align on company-wide priorities
- Strengthen customer experience standards and ensure consistent delivery across all hubs
- Lead weekly business reviews and performance discussions to ensure clear accountability
- Develop people strategies that build a motivated, agile, and high-performing retail team
Role Requirements
What's In It For You
Job Types : Full-time, Permanent
Benefits :
Work Location : In person
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Head Of Sales • Bangsar, Kuala Lumpur, Malaysia