IT Associate Product Manager
Hiredly XPetaling Jaya, Selangor, Malaysia30+ days ago
Job descriptionAct as the primary point of contact for businesses to request or propose ideas for product capabilities and features Collaborate and co-create product capabilities with business stakeholders Evaluate business value of new capabilities alongside the business and strategy teams to recommend prioritization Define and document comprehensive business requirements using best practices (e.g., UML) Perform end-to-end analysis of user journeys, backend processes, and operational needs to identify and document improvements or enhancements Lead implementation and customer launch of product roadmap in close collaboration with the Engineering team Define clear success metrics for all new product capabilities to track performance Conduct post-launch analysis of features to assess success and recommend improvements Continuously research the market to understand competitor landscape, customer needs, and sentiment Refine product offerings and roadmap based on market research to maximize adoption and profitability Manage operational aspects of the product, including Level 3 support, process execution, reporting, product configuration, and ad hoc support Define test scenarios and test cases, and perform thorough testing for all new capabilities and features Collaborate with Compliance and Legal teams to ensure all features meet regulatory and legal requirements Own and drive the entire release plan process—from initiation to customer launch
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Product Manager • Petaling Jaya, Selangor, Malaysia
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